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Shipping policy

About shipping:

(1) Items are usually shipped within 2 working days after payment is confirmed.All parcels will be with tracking number. (Except Saturday and Sunday.)

(2) Each order will have tracking numbers to track the transportation status. If you cannot check the transportation status, please contact us by email sales@batterymall.com or contact WeChat/WhatsApp: (+86) 198 6775 1872.

(3) Please ensure that a complete and correct address, including full name, complete address, telephone number, postal code so that the post office can be effective and successfully delivered your package.

(4) We do not bear any responsibility for the buyer's import tariffs, related taxes and Shipping cost. Everything is responsible for the buyer. The specific shipping cost needs to view the order details page.

(5) If you need faster logistics, please contact by email sales@batterymall.com or contact WeChat/WhatsApp: (+86) 198 6775 1872 to replace your logistics channels, and the extra costs need to be responsible for the buyer.

(6) Logistics inquiry website:

European and American countries can check logistics at this website:

https://www.17track.net/en

Middle East countries can check logistics at this website:

http://www.mena56.com/

Asian countries can check logistics at this website:

http://17exp.kingtrans.cn/tracken.jsp

If you cannot find your package at the above three websites, please contact us by email sales@batterymall.com or contact WeChat/WhatsApp: (+86) 198 6775 1872.

  Due to the COVID-19 outbreak and the current high demand for our products, there may be unusual delays in our order processing/delivery times.
   Don't worry, you will eventually receive your order. If you have any questions, please feel free to contact us. We greatly appreciate your continued patience and understanding. Beware!

About delivery time:

1.The following countries can be shipped from China warehouse:

(1).Normal delivery time for Asian countries is 20-30 working days:

Korea (KR), Kazakhstan (KZ), Singapore (SG), Thailand (TH), Japan (JP) Malaysia (MY), United Arab Emirates (AE), Saudi Arabia (SA), Oman (OM)

Philippines (PH), Israel (IL), India (IN), Vietnam (VN), Uzbekistan (VZ)

The estimated shipping fee for purchasing a product in the above countries is 3.99$-24.99$, and the specific shipping fee is based on the order address.

(2).Normal delivery time for European countries is 20-30 working days:
Russia (RU), Spain (ES), France (FR), Belarus (BY), Poland (PL), Germany (DE), Netherlands (NL), Portugal (PT), Slovakia (SK)

Czech Republic (CZ) ), Italy (IT), Belgium (BE), Morocco (MA), Hungary (HU), Bulgaria (BG), Moldova (MD), Estonia (EE), Lithuania (LT), Ireland (IE )

Latvia (LV) ), Croatia (HR), Austria (AT), Romania (RO), Finland (FI), Sweden (SE), Greece (GR), Slovenia (SI), Denmark (DK), United Kingdom (GB )

Luxembourg (LU) ), Malta (MT), Poland (PL), Sweden (SE), Switzerland (CH), Cyprus (CY)

The estimated shipping fee for purchasing a product in the above countries is 3.99$-15.85$, and the specific shipping fee is based on the order address.

(3).Normal delivery time for North American countries is 20-30 working days:
United States (US), Mexico (MX), Canada (CA)

The estimated shipping fee for purchasing a product in the above countries is 6.99$-9.99$, and the specific shipping fee is based on the order address.

(4).Normal delivery time for South American countries is 20-30 working days:
Brazil (BR), Chile (CL)

The estimated shipping fee for purchasing a product in the above countries is 8.99$-12.99$, and the specific shipping fee is based on the order address.

(5).Normal delivery time for countries in Oceania region is 20-30 working days:
Australia (AU), New Zealand (NZ)

 The estimated shipping fee for purchasing a product in the above countries is 8.99$, and the specific shipping fee is based on the order address.

2. The following countries can be shipped from French warehouse:

Normal delivery time is 5-10 working days:
France(FR),Austria(AT),Denmark(DK),Ireland,Italy(IT)
Luxembourg(LU),Netherlands(NL),Sweden(SE),Switzerland(CH),Belgium (BE), Germany (DE)

The estimated shipping fee for purchasing a product in the above countries is 5.99$-9.99$, and the specific shipping fee is based on the order address.

3. The following countries can be shipped from US warehouse:

Normal delivery time is 5-10 working days:
United States (US)

The estimated shipping fee for purchasing a product in the above countries is 7.99$, and the specific shipping fee is based on the order address.

Notice:

If you would like to know the specific delivery time in your country, please contact sales@batterymall.com or contact WeChat/WhatsApp: (+86) 198 6775 1872.

But the delivery time depends on the weather, holidays, local shipping conditions and customs clearance factors in the destination country.

If you need to ship by express shipping such as TNT/UPS/FedEx /EMS/DHL, please contact sales@batterymall.com or contact WeChat/WhatsApp: (+86) 198 6775 1872.

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