Product Overview
Revive your Microsoft Surface Pro 5 or Surface Pro 6 with the G3HTA038H internal battery, the factory-spec power pack for Surface Pro 5 (2017) and Surface Pro 6 (Model 1796, 12.3-inch). Rated at 45Wh (5940mAh at 7.57V), this Grade-A Li-ion battery restores all-day run-time for work, note-taking and entertainment.
Designed as a direct replacement for the original G3HTA038H / DYNM02 battery with identical connector and fit, each unit is charge/discharge tested before dispatch and backed by a 1-year warranty. Ships from UK stock.
Specifications
| Standard Model | G3HTA038H |
| Capacity | 5940mAh / 45Wh |
| Voltage | 7.57V |
| Battery Type | Li-ion (Grade-A cells) |
| Compatible Platform | Surface Pro 5 / Surface Pro 6 (Model 1796) |
| Condition | Brand New |
Replace Part Numbers
- G3HTA038H
- DYNM02
Compatible Models
- Microsoft Surface Pro 5 (Surface Pro 2017) — Model 1796
- Microsoft Surface Pro 6 — Model 1796
- Microsoft Surface Pro 5 / Pro 6 (12.3-inch) Tablet PCs using the G3HTA038H / DYNM02 battery
FAQ
Q1: Is replacing the Surface Pro 5 / Pro 6 battery a high-risk DIY job?
A: Yes — high-risk warning. In Surface Pro 5 and Pro 6 the battery is firmly glued beneath the LCD/digitizer assembly. Replacement means heating the display, lifting it with suction cups and carefully working around strong adhesive, then cleaning the residue and re-bonding the screen. Mishandling can crack the display, tear digitizer flex cables or deform the magnesium chassis. These repairs are not covered by any screen-damage guarantee.
Q2: Should I use a professional for this replacement?
A: We strongly recommend professional installation. Surface tablets are among the most difficult devices to service, and a trained technician with the right tools and fresh adhesive strips has the best chance of a clean, safe result. Do not force or pry the display — stop immediately if resistance is felt.
Q3: How do I check that G3HTA038H is the correct battery for my device?
A: The printed model on the original battery should read G3HTA038H or DYNM02, and your device should be a Surface Pro 5 or Surface Pro 6 (Model 1796). If in doubt, check your device model number in Settings > System > About before ordering.
Q4: Any steps after installation?
A: Charge fully to 100% and run one calibration cycle. If Windows reports a battery error or the device does not power on, disconnect and have the installation inspected professionally.
Q5: Delivery and warranty?
A: Ships from UK stock with tracking and a 1-year warranty.
Note:
This is not a complete list or inclusion of all compatible laptop models. You can open the back of your laptop to check the original battery model. If you have any compatibility questions, please contact us online.The casing is made of durable materials, the mainboard adopts advanced technology, and the battery core is produced with high-quality raw materials to ensure that it will not be damaged after long-term use.
Our products are equipped with multiple protection technologies such as overvoltage, overcurrent, and overcharge to effectively protect the safety of batteries and equipment.
Shipping Methods
| Shipping Methods | Ship To | Est. Delivery Time | Shipping Cost | Taxes & Fees |
|---|---|---|---|---|
| USPS / DHL | United States | 10-15 business days | Free | Free |
| Canada Post | Canada | 10-15 business days | Free | Free |
| Royal Mail / Yodel | United Kingdom | 15-20 business days | Free | Free |
| DHL | Germany | 15-20 business days | Free | Free |
| La Poste | France | 15-20 business days | Free | Free |
| Correios | Mexico/Spain/IT | 15-25 business days | Free | Free |
| Local Carriers | SE Asia / East Asia | 5-10 business days | Free | Free |
| Local Carriers | Rest of Europe | 20-25 business days | From $5.99 | Free |
| Local Carriers | UAE / Saudi Arabia / Israel | 16-20 business days | From $7.99 | Free |
📦 Shipping & Tracking Information
Looking for faster shipping? We offer local warehousing services. Please visit our "Local Delivery" page for items available for immediate dispatch.
1. How to Track Your Package:
Please choose the tracking link that corresponds to your destination:
- Europe & The Americas: 17track.net/en
- The Middle East: mena56.com
- Asia: 17exp.kingtrans.cn
Need Help?
If you cannot find your package on any of the above websites, please contact us immediately.
📧 Email: sales@batterymall.com / info@batterymall.com
📱 WeChat/WhatsApp: (+86) 198 6775 1872 / (+86) 191 2767 3310
🚚 Estimated Delivery Time
(1) Shipping from China:
- To Asia: 5-20 business days
- To North America: 10-15 business days
- To Europe/South America: 15-20 business days
(2) Shipping from Local Warehouses:
- From US Warehouse: 3-5 business days
- From European Warehouse: 2-10 business days
- From Russian Warehouse: 3-5 business days
Please note: Exact arrival times depend on the specific country and customs processing.
⚠️ Tax & Customs Information:
Global product prices include customs duties (some countries require a tax ID). Please refer to the settlement invoice for specific shipping costs. Special handling is required if your package is inspected.
Payment Methods
Paypal
Payments by PayPal, no PayPal account required. Paypal is safe and free for buyers.
PayPal account: Payment@batterymall.com
Account Name: ShenZhen KingSener Science and Technology Co., Ltd
Credit or debit card
VISA, MasterCard, the United States n Express,Maestro & Laser Card, APPLE Pay,etc.
PayPal never shares your financial information with us.
WeChat Pay
Currently only supports QR code payment. Please contact WeChat customer service and go to WeChat App to scan the QR code to complete the payment.
Google Pay
Pay with Google Pay, which is more convenient and faster.
Apple Pay
If you use an Apple device, you can use Apple Pay to pay, which is more convenient and faster.
Bank Transfer
Q&A
Quick FAQ:Laptop Battery Care & Troubleshooting
- How long does a KingSener battery last?2 to 3 years (approx. 500-800 charge cycles) under normal temperatures.
- Laptop says "Battery Not Detected". How to fix?1. Hard Reset: Unplug AC, remove battery, hold power button for 30 seconds.
2. Clean Contacts: Wipe metal connection pins.
3. Reset Drivers: Uninstall battery drivers in Device Manager, then restart.
4. Update BIOS: Ensure motherboard firmware is up to date. - Can I leave my laptop plugged in 24/7?Yes, the built-in TI chip prevents overcharging. Tip: To prevent long-term cell swelling, unplug and drain the battery to 40% twice a month.
- How do I store a laptop battery long-term?Store it at 50% charge in a cool, dry place. Never store at 0% or 100%. Cycle the battery every 3 months to maintain chemical activity.
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Are KingSener batteries safe?Yes. All batteries feature built-in IC protection against short-circuits, over-voltage, and overheating. Fully CE, FCC, and RoHS certified.