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BatteryMall FAQs

BatteryMall FAQs

1.Q: How fast we can ship out the parcel? It was sent out with the tarcking number?

A: Items are usually shipped within 3 to 5 working days after payment is confirmed.All parcels will be with tracking number. (Except Saturday and Sunday.)

European and American countries can check logistics at this website:

https://www.17track.net/en

Middle East countries can check logistics at this website:

http://www.mena56.com/

Asian countries can check logistics at this website:

http://17exp.kingtrans.cn/tracken.jsp

If you cannot find your package at the above three websites, please contact us by email: sales@batterymall.com or WeChat/WhatsApp: (+86) 198 6775 1872.

2.Q: How about the battery’s lasting or working time ?

A: Actually battery’s run-time is dependent on the device's total power consumption rate. ​

It related to following factors:

●the speed of the laptop’s processor

●the amount of application software

●the number of wireless interface devices

●the brightness of the screen

●the amount of cycle that you’re using it for

3.Q:How to maintain battery life?

A:We suggest that you do the battery activation at least once every two months, as it will extend the working time and life of your battery. If you won’t the battery for a month or longer, we suggest you charge the battery to 50%-80% capacity and then remove it from the laptop. Store it in a clean, dry place until you need it again.

4.Q:How long is the battery life?

A:Our battery was tested and checked well before shipment. Under the normal using condition,the life of the lithium battery is about 500 time of cycles, so that usually as far as possible to use the fast end (5-7%) in charge, the average use time is 2 to 3 years.

5.Q: Why the battery canot 100% fully charged?

1A:You can discharged the batetry to 0% firstly and then charge overnight, please do not turn on the notebook during this process. Or you can try to calibrate the battery with another 2 more charged and discharged cycle.
2A: The power adapter for your laptop may not be providing enough power after long time usage. Please try another power adapter.

For ASUSlaptop batteries

KingSener A41-X550E Laptop Battery for ASUS X450 X450E X450J X450JF X751M X751MA X751L X750JA A450J A450JF A450E

Specification: Battery Model: A41-X550E Battery Type: Li-ion Voltage: 14.4V/15V Capacity:2600mAh/37WH 2950mAh/44WH Color:Black Condition:Replacement Battery (100% Brand New,2 years warranty!) Replace Part Numbers: A41-X550E Compatible Laptop Models: For ASUS X450 X450E...
$27.98
For ACERlaptop batteries

KingSener AS07A31 Battery for Acer Aspire 2930G 4740G 5738G 4930 5735 5740 AS07A32 AS07A41 AS07A42 AS07A51 AS07A52

Specification: Battery Model: AS07A31 Capacity:4400mAh/47.5WH Voltage:10.8V Battery Type: Li-Ion Cell:6 Cells,made in Japan, high quality guarantee Color:Black Condition:Replacement Battery (100% Brand New,2 years warranty!) Replace Part Number: AS07A31 AS07A32 AS07A41...
$25.98
For Lenovolaptop batteries

KingSener L17L6P71 Laptop battery For Lenovo ThinkPad X280 L17C6P71 L17M6P71 01AV470 01AV471 01AV472 SB10K97617 48WH

Specification: Battery Model: L17L6P71 Capacity:4.19Ah/48WH Voltage:11.4V Battery Type: Li-ion Cell:Made in China, high quality guarantee Color:Black Condition:Replacement Battery (100% Brand New,FREE 2 years warranty!) Replace Part Number: L17C6P71     ...
$39.98
For Lenovolaptop batteries

Kingsener 00HW001 Laptop Battery For Lenovo ThinkPad S3 Yoga 14 Series Notebook 00HW000 SB10F46438 4ICP7/52/76

Specification:  Battery Model: 00HW001  Capacity: 56WH/3695mAh Voltage:14.8V Battery Type: Li-ion   Cell: Made in China, high quality guarantee   Color:Black   Condition:Replacement Battery (100% Brand New,2 years warranty!)   Replace Part Numbers: 00HW000 00HW001 SB10F46438...
$39.98
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